Your questions answered

We're here to help you with everything you need to know about Activattire. Below, you'll find answers to our most frequently asked questions about our activewear, sizing, orders, and more. If you can't find what you're looking for, please don't hesitate to contact our customer support team.

Frequently asked questions

At Activattire, we believe in transparency and want to ensure you have all the information you need for a fantastic shopping experience. Our performance-driven gym clothing is designed for comfort, durability, and style, and we're committed to supporting you every step of the way.

What sizes do you offer?
We offer a wide range of sizes for all our activewear. Please refer to our size guide for detailed measurements and fit recommendations.

How do I choose the right size?
Our size guide provides comprehensive instructions on how to measure yourself and choose the best size for your body. If you need further assistance, our customer support team is happy to help.

Do your clothes fit true to size?
Generally, our clothes fit true to size. However, for specific items, we may include notes on the product page if they tend to run smaller or larger. Always check the individual product descriptions and our size guide.

What materials are your products made from?
Our products are crafted from high-quality, performance-driven materials such as moisture-wicking nylon, breathable spandex blends, and durable polyester to ensure comfort and longevity during your workouts.

How should I wash and care for my items?

For best results and to maintain the quality of your activewear, we recommend washing items in cold water with similar colours, using a gentle cycle. Air dryand avoid using bleach or fabric softeners.

Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on your location and will be calculated at checkout.

How long does shipping take?
Standard shipping within the UK typically takes 3-5 business days. International shipping can take between 7-21 business days. Please refer to our shipping policy for more details.

Can I track my order?
Yes, once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress online.

What is your returns policy?
We accept returns within 30 days of purchase for unworn, unwashed items with original tags attached. Please see our full returns policy for more information.

How do I start a return or exchange?
To initiate a return or exchange, please visit our returns portal on the website or contact our customer support team with your order details.

Do you offer refunds?
Yes, once your returned item is received and inspected, we will process your refund to the original payment method within 7-10 business days.

Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at [[email]]. We will do our best to accommodate your request, but cannot guarantee changes once an order has been processed for shipping.

Do you restock sold out items?
We do our best to restock popular items. To be notified when a product is back in stock, you can sign up for email alerts on the product page.

How can I contact customer support?
You can reach our customer support team via email at [[email]] or by calling us at [[phonenumber]] during business hours. We aim to respond to all inquiries within 24-48 hours.

Ready to elevate your active lifestyle?

We've answered your questions, now it's time to experience the Activattire difference. Discover our premium activewear designed for performance and style, and join a community that takes fitness seriously.